Reception and Security at Musée Rodin: A Seamless Visitor Experience

Reception and Security at Musée Rodin

A Seamless Visitor Experience

Since 2017, Musea by ARMONIA has been supporting the Musée Rodin, ensuring a smooth and memorable experience every day for 2,000 visitors. The renewal of our contract in 2026 demonstrates the lasting trust placed in us and the excellence of our hospitality services within a cultural setting.

Our teams provide a warm and efficient welcome to visitors, manage visitor flow, offer information and guidance, and oversee the cloakroom. Comprising 10 agents and 2 supervisors, the team adapts to the museum’s pace and key events, such as the Rodin Workshop celebrating its fifth anniversary in April 2026. Thanks to their expertise, responsiveness, and service mindset, our staff give a warm and professional welcome that enhances the overall quality of the visitor experience.

At the same time, CESG teams, a subsidiary of ICTS France and European leader in safety and security within our holding Sofinord, ensure the safety of visitors, artworks, and staff. Discreet yet essential, they maintain a calm and secure environment tailored to the specific needs of the museum. Accustomed to managing large flows and diverse situations, CESG agents perfectly complement the actions of our hospitality teams.

The synergy between Musea by ARMONIA and CESG makes all the difference. Coordination, seamless communication, and a shared understanding of key challenges guarantee a visitor journey without interruption, where hospitality and security work hand in hand. This integrated approach, driven by two Sofinord group brands, illustrates the strength of a united organization at the service of cultural venues.

Would you like to offer your visitors a seamless and secure experience?

Contact us today to find out how our combined expertise can elevate your visitors’ experience.

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