Hospitality
Hospitality, or more particularly the French art of hospitality, is our core business. ISO 9001 certification.
Choosing ARMONIA for your hospitality services means...
A positive customer experience
Our hospitality services deliver a positive and memorable experience to all your customers and employees, thanks to our high standards and professional demeanour across workplaces, events, and cultural venues.
Expertise and interpersonal skills
Our expertise in workspaces and living spaces, our understanding of expectations, and our attentiveness to your visitors, clients, and employees ensure excellence in hospitality every day.
Uncompromising standards
Our vision of hospitality management is built on high standards: in recruitment, training, and monitoring, to ensure an unparalleled welcome for your clients, visitors, and employees.
All our services
We deliver a unique experience
Corporate reception and hospitality
Our reception hosts and hostesses are at the service of your clients.
- Personalized physical and telephone reception tailored to your needs
- Butler, room service, presidential and protocol reception
- Employee experience for better QVCT and productivity
Operated byCustomer Relationship Center
Making our smile heard over the phone is our profession.
- Listening, understanding, and supporting every customer
- Experts in reactive and proactive assistance
- Excellent mastery of tracking and management tools
Operated byCorporate concierge service
A range of services and benefits for better work-life balance for employees.
- Physical or shared concierge with human presence
- Digital concierge available 24/7 with home delivery
- Barista, wellness, dry cleaning, activities, reservations...
Operated byRetail reception services
Retail reception, events, and sales promotion.
- Managing information desks and customer guidance
- Sales promotion to help drive higher revenue
- Queue management and customer experience
Operated byVisitor reception services and cultural mediation
Renowned for visitor reception and cultural mediation in museums.
- Queue, cloakroom and ticketing management
- Visitor aids and educational workshops
- Cultural mediation with our trained and passionate mediators
Operated by
Our expertise in pictures
What they say about us
Their trust, our best proof
The synergy between the services, with a single contact person, has greatly simplified our management, while optimizing the quality of service.
Caroline Danh Bun
Benefits Pilot - SNCF Real Estate
Their ability to understand our challenges and adapt their methods accordingly contributes to their seamless integration within our work environment.
Pélagie Olivier
Corporate Service, Health & Safety Director – Broadpeak
Their teams, always smiling and attentive, ensure the well-being of our employees and contribute fully to the life and harmony of our sites.
Antoine Benhamou
Site Manager - DiotSiaci
Our complementary expertise
Facility Management - Oversight
We coordinate and manage all your building and workplace services. ISO 9001 and 45001 certified.
Occupant Services
We improve comfort and simplify the daily life of your employees. ISO 9001 and 45001 certifications.
Building Services
We optimize your buildings through innovative solutions and space transformation. ISO 9001 and 45001 certifications.
Events
We organize events that truly leave a mark and deliver a truly unique experience. ISO 9001 and 20121 certifications.
Consulting, Interim and Recruitment
We support you with your talent recruitment needs, thanks to tailored HR solutions. ISO 9001 certified.
HOSPITALITY MANAGEMENT: MEMORABLE CLIENT AND EMPLOYEE EXPERIENCE MEANS...
ARMONIA says:
“Committing to making everyone feel in harmony is the very essence of hospitality. It is the promise to welcome and care for each person with the same respect, the same smile, and the same unique attention. It is the promise to spark positive emotions.”
Hospitality management means designing and managing hospitality services that enhance the client experience and the well-being of employees in workspaces and public venues. We implement tailored welcome solutions, delivered by hosts and hostesses trained to the highest hospitality standards.
Our approach aims to streamline visitor journeys and improve quality of life and working conditions in companies. We turn every point of contact into a high-quality experience consistent with the organisation’s image.