Our Governance

A committed team striving for excellence alongside its employees.

Armonia, a Sofinord Group Company

Meet our teams

Created within the family-owned Sofinord group, which relies on more than 50 years of expertise, ARMONIA is a major player in Facility Management in France and internationally.

Our story began in the hospitality business, and this unique origin profoundly shapes our approach: we don't just offer services, we create work environments that foster employee performance and the well-being of the people who use them.

A French company with an international reach, present in 8 countries and supported by 17,000 employees, ARMONIA embodies the values that have underpinned Sofinord’s success for over 50 years: service excellence, team spirit, and the deep conviction that a company’s true wealth lies in its talent and in client satisfaction.

Jean-Baptiste Thélot

President of Sofinord

Jean-Baptiste Thélot represents a new generation at the helm of a family group founded in 1974.

A graduate of ENSAM and ESSEC, he began his career at Kéa, a strategy consulting firm, before joining Sofinord in 2013. There, he took charge of the operational management of ICTS France, becoming Managing Director in 2016 and consolidating more than ten years of growth for this international division focused on security and airport services.

In September 2025, he succeeded his father Patrick Thélot as President of Sofinord and thereby became the head of ARMONIA.

His ambition is to make ARMONIA an international leader in facility management by placing service excellence, responsible innovation, and employee experience at the core of his strategy.

Sophie Auger-Mongenot

CEO of ARMONIA

Educated in Political Science and International Relations, and from ESSEC Business School, Sophie has built an outstanding career spanning more than 25 years in the services sector, where she has held senior strategic and commercial roles.

A truly committed leader, she is known for her inclusive leadership and strong communication skills, placing the collective at the heart of performance. Her in-depth knowledge of service industries and her strong business orientation guide her actions both in France and internationally, where she has developed a strong cross-cultural awareness.

Highly involved in the non-profit sector, she supports initiatives such as Les Rois du Monde and African Diaspora Women, which awarded her the Inspiring Woman Award.

Since 2024, she has served as Chief Executive Officer of ARMONIA, where she is leading an ambitious transformation of the group, guided by her two personal drivers: people and service excellence.

Barbara Grandsire

Development Director

Barbara has built most of her career within ARMONIA, which she joined nearly 20 years ago. From Key Account Manager to Business Unit Director, she has developed comprehensive expertise in our service professions, both strategically and operationally.

After years of exemplary internal mobility, she was appointed Director of Major Accounts at ARMONIA in 2025, before becoming Director of Development.

Her career path fully illustrates ARMONIA’s ability to reveal talent, develop potential, and nurture its future leaders.

Deeply rooted in a culture of service and customer relations, Barbara brings this standard to the heart of commercial performance—a major asset in supporting the Group’s development, particularly at the international level.

Nicolas Thélot

Deputy General Manager and Director of Hospitality and Operational Performance

Nicolas Thélot, a representative of the second generation of leadership, holds a degree in Economics and Management and a master’s degree from ESC Bordeaux.

He began his career in the advertising industry, working for both major companies and start-ups. In 2018, he joined ICTS Europe as Development Project Manager, with responsibility for supporting the growth of the general security division, leveraging innovation, and strengthening synergies between subsidiaries.

In 2019, Nicolas joined ARMONIA as Operations Manager for Phone Régie, where he oversaw the retention of major strategic accounts. In 2023, he was appointed Deputy General Manager of the Phone Régie and Charlestown brands.

In 2026, he was then appointed Deputy General Manager and Director of Hospitality and Operational Performance, confirming his key role in the development and management of the Group’s reception and service activities.

Sébastien Saus-Migot

Director of ARMONIA Facility

An expert in maintenance and technical services since 1995, Sébastien has held management positions with several of the sector’s leading players.

He joined Atalian in 2014 and became Operations Director for Facility Management in France. In 2025, he joined ARMONIA as Director of ARMONIA Facility Services, embodying the Group’s ambition to better support its clients by orchestrating and managing end-to-end solutions.

In this role, he drives our ambition to become the leader in harmony in the workplace, combining performance, a service mindset, and human engagement.

Sébastien Roux

Regional Director

Sébastien has more than 20 years of experience in the development and management of retail networks.

He has supported the growth and transformation of leading brands such as Maisons du Monde, Sephora, and Auchan, leading expansion projects (openings, renovations, and relocations) while sustainably optimizing economic and operational performance.

Recognized for his unifying leadership and strong client focus, he combines operational excellence with a strong capacity for innovation. Committed to talent development, he pays particular attention to the upskilling, growth, and fulfilment of his teams.

As Regional Director at ARMONIA, he reports directly to the General Management team and works closely with all teams, both regionally and at the Paris headquarters.

Marie Clémentine Ramos

Director of Communication and CSR

With more than 20 years of experience in marketing and communication roles in the fashion sector, Marie-Clémentine has developed her expertise with groups such as De Fursac, Timberland, Murphy&Nye, and Hechter Paris, contributing to the renown and international expansion of these brands’ strategies.

Marie-Clémentine further strengthened her managerial and operational background through experience at Winning Search, an executive search consultancy, where she developed expertise in talent support and a strong understanding of organizational dynamics.

Passionate about storytelling and the expression of brand values, Marie-Clémentine joined ARMONIA in 2026 as Director of Communication and CSR, with the mission of strengthening the company’s communication strategy and embedding its CSR approach at the heart of its transformation.

Frantz Toussaint

Director of Strategy and Transformation

Frantz has built a career at the crossroads of business and corporate transformation. He began in commercial roles and then moved into management control, developing a strong understanding of value-creation drivers.

He then transitioned into consulting in organisation and performance management, working in demanding and multi-sector environments.

In 2012, he joined EY France, where he held strategic roles in Business Development and later as Marketing Director, leading growth and positioning initiatives and contributing to the firm’s visibility and market standing.

In 2024, he further advanced his career by completing a Master’s degree from ESSEC, before joining ARMONIA as Director of Strategy and Transformation, with responsibility for accelerating the Group’s key projects in line with the vision of General Management.