Airport greeting and assistance
Recognized for our expertise in welcoming and assisting passengers in airports.
Airport greeting means...
A positive customer experience
Our information services for airport passengers and users ensure a smooth passenger experience.
Know-how and interpersonal skills
Our mastery of communicating reliable information and our understanding of the expectations of passengers and airport users guarantee you a pleasant experience.
High standards in every aspect
Our approach to assistance in airports is about high standards: in recruiting agents, training, and supervision, to ensure information and service quality meet the expectations of passengers and users at the highest level.
Airport greeting and assistance in detail
Optimizing flow in waiting lines
Smooth passenger journeys and optimize flows in the different areas of the airport.
Informing and guiding airport passengers and users
Inform and support passengers at each stage of security checks.
Assistance at boarding pass scan kiosks
Assist passengers with the use of scan kiosks and ease their way to the check points.
Airport counters
Welcome, inform, and guide passengers and users throughout their journey.
Managing check-in desk displays
Ensure updating and managing information displayed on the screens at check-in desks.
They talk about us
Their trust,
our greatest proof
With a spirit of continuous improvement, the teams demonstrate agility to ensure that the service is fully aligned with the unique characteristics of the Museum.
Laurence Huguet
Deputy to the Director, responsible for visitor hospitality - Musée du Louvre
A level of quality and commitment that fully satisfies both our internal teams and our visitors.
Pierre-Yves Bureau
Director - Parc Zoologique de Paris
Scheduling of visits and management of unforeseen events are perfectly controlled, communication is smooth and information circulates well.
Vincent Delacour
Director of reception, supervision, and ticketing - Guimet
Visit planning and management of unexpected events are perfectly handled, communication is smooth and information flows well.
Société des Grands Projets
Their expertise in the field of hospitality allows us to offer visitors to our cultural facilities a quality tourist and cultural experience.
François Estager
Deputy Manager of the Resources Management Department - Nord Le Département
